Canada. Ms. Richards has served most recently as director for coordination, DG Communications Networks, Content and Technology (CONNECT), European Commission. She has a bachelor of science, bachelor of laws and master of public administration degrees, and is a member of the Bar of New York. She has worked for the United Nations Development Programme (UNDP) in Africa, the Inter-American Development Bank in Washington, the government of Canada, and private law firms. In 1991, she joined the European Commission, initially working on programs relating to SMEs. For a number of years, she was the head of unit of administration and finance dealing with legal, contractual, and financial issues related to research projects in the Research DG, and, from 2002 to 2006, she was the head of unit for dealing with legal, regulatory and contractual issues relating to the EU research framework programs. In September 2006, she became director of resource management in the Commission's Joint Research Centre; in May 2009, she was appointed director of general affairs in the Commission's Directorate General for Information Society and Media (INFSO), and, in April 2011, she became director of Converged Networks and Services. From February to September 2012 she was acting deputy director general.